Product Safety
A poster, a foam board, or an acrylic panel is a simple object, but at a wedding it often stands near candles and in the middle of a crowd. Here you will find the product information required by EU product safety rules and how to report a problem to us.
Updated
In short. Our printed seating charts are paper posters, foam boards, and acrylic panels for indoor decoration. They are not toys. Keep them away from candles and open flames: paper and foam board burn. Acrylic edges can be sharp. If you notice a safety issue, email info@myweddingseat.com.
Manufacturer and responsible person
The manufacturer, and the responsible person under the EU General Product Safety Regulation (EU) 2023/988, is Redbit S.r.l.s. con socio unico, Viale della Grande Muraglia 494, 00144 Rome, Italy, email info@myweddingseat.com. Each printed chart can be identified by its material, size, and order number.
What the product is
- Poster: a print on 200 gsm silk paper, unframed.
- Foam board: a print mounted on a 5 mm foam board, light and rigid.
- Acrylic: a print on a 4 mm acrylic panel.
Sizes are 50×70, 60×90, and 70×100 cm; acrylic is available up to 60×90 cm. The printed content is the seating chart you designed and approved.
Not a toy
Printed seating charts are decoration, not toys. They are not intended for children under 3, and they should not be given to children to play with.
Warnings
- Keep away from candles and open flames. This matters at a wedding, where a seating chart often stands next to candles, lanterns, sparklers, or heaters. Paper and foam board are flammable, and acrylic can burn and deform with heat. Place the chart at a safe distance from any flame or heat source, and never leave candles unattended near it.
- Acrylic edges can be sharp. Handle acrylic panels by holding them flat with both hands, and take care with edges and corners. If a panel cracks or breaks, do not use it: broken acrylic has sharp edges.
- Display it securely. Use an easel or stand that is stable and suited to the size and weight of the board, on level ground and out of the way of guests. A large board can be knocked over or catch the wind near an open door.
- Indoor use only. The products are made for indoor decoration. Moisture, rain, and direct sun can warp or damage them.
- Foam board dents and bends. Carry it flat and do not lean heavy objects on it.
- Cleaning. Use a soft, dry cloth. No water or cleaning products.
Report a safety issue
If you notice anything that could be dangerous, stop using the product and email info@myweddingseat.com with:
- your order number;
- what happened;
- a photo, if you can.
We review every report and, where the law requires it, notify the relevant authorities. If we ever need to recall a product, we will contact buyers directly at the email address used for the order.
In the United States, you can also report an unsafe product to the US Consumer Product Safety Commission at SaferProducts.gov.
For misprints or shipping damage, see our Returns and Warranty page.