Contact Us
Have a question about an order or about our seating charts? Write to us by email. If it is about an order, please always include your order number.
Updated
Who to write to
| For | |
|---|---|
| Orders, proofs, files, delivery, misprints and damage | orders@myweddingseat.com |
| Questions before you order, accessibility, product safety, everything else | info@myweddingseat.com |
| Privacy and personal data | privacy@redbitapp.com |
We reply within 2 business days. We do not offer phone support.
What we can help with
- Your order: a question about your proof or your files, an address to fix, a package that has not arrived. Include the order number.
- A misprint or damage: attach a photo of the board and the box. How reprints and refunds work is explained on our Returns and Warranty page.
- Before you order: if you are not sure which material or size to choose, or whether a printed board can arrive in time for your wedding. Timing is explained on our Shipping page.
- Privacy: requests about your data or about a guest list. Your rights are explained in our Privacy Policy; US residents can also use the Your Privacy Choices page.
- Product safety: how to report a problem is explained on our Product Safety page.
- Accessibility: a page or a step of the editor or the order you cannot use.
How we handle the data you send us is explained in our Privacy Policy.
Postal address
Redbit S.r.l.s. con socio unico, Viale della Grande Muraglia 494, 00144 Rome, Italy
Seller
My Wedding Seat is run by Redbit S.r.l.s. con socio unico: Viale della Grande Muraglia 494, 00144 Rome, Italy, VAT number IT15237911001, certified email (PEC) redbitsrls@legalmail.it. More details are in our Legal Notice.